Common Questions
Why did my Creami turn out powdery or crumbly?
This usually happens with low-sugar, high-protein bases that freeze very firm, or when the pint is simply too cold. Start with a Re-Spin. If it still looks like dry snow, add 1 tablespoon milk into a small well in the center and re-spin again. (A splash at a time is better than overdoing it.)
Do I have to use pudding mix?
No, but it makes the texture more consistent. It helps thicken and stabilize the base so it spins creamier. If you skip it, add 1 to 2 tablespoons of Greek yogurt or cottage cheese for body. You can also use 1 teaspoon xanthan gum if you're comfortable with it.
Can I use water instead of milk?
You can, but it'll be icier and less creamy. If you want a lighter base, do half milk and half water, and keep the pudding mix in.
What protein powder works best?
Whey and whey blend powders usually spin the creamiest. Plant-based powders work too, but they can freeze a bit firmer and may need an extra splash of milk during re-spin. Casein-heavy blends can thicken a lot, so if yours spins overly dense, use a little more milk next time.
My pint has a hump in the middle after freezing. Is that bad?
It happens. Before spinning, use a spoon to gently level the top so it's roughly flat. Don't chip at it like you're mining ice. You just want to knock down the peak.
Can I add mix-ins like cookies or chocolate chips?
Yes. Spin the base first, then use the Mix-In setting. When you're ready to add them, make a well straight down to the bottom of the pint so they distribute evenly and the blade can do its job the way it's designed to.
What if it's too soft after spinning?
If it turns out softer than you want, don't panic. Either freeze it for 10 to 20 minutes and scoop, or next time go lighter on any added milk during re-spin.